Welcome to Trusted Subscription BD (trustedsubscriptionbd.com). By browsing our website or purchasing our digital products and subscriptions, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Overview
These terms govern your use of our website and services. Trusted Subscription BD provides premium digital subscriptions, software licenses, and digital goods. By placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Delivery Policy
- Delivery Method: All our products are entirely digital. Upon successful payment, your account credentials, license keys, or activation links will be delivered via WhatsApp or email.
- Delivery Time: Most orders are delivered within 15 to 60 minutes. In rare cases of high demand or technical delays, delivery may take a bit longer.
3. Strict No-Refund Policy
- Digital Goods: Because we deal exclusively in digital products, account credentials, and software licenses, all sales are final.
- No Refunds: Once a product or subscription has been successfully delivered to you, it is strictly non-refundable. Please ensure you are purchasing the correct product before completing your payment.
4. Warranty & Support Policy
We strive to provide the best premium tools, but our warranties are subject to strict guidelines:
- General Digital Products: Unless explicitly stated otherwise, standard digital products, downloadable items, and one-time software keys do not come with a warranty after successful activation.
- Monthly/Yearly Subscriptions (e.g., Canva, Adobe, Netflix): Period-based subscriptions include a full-period replacement warranty. If your subscription drops or stops working within your purchased timeframe (e.g., 1 month, 3 months, 1 year), we will replace or fix the account at no extra cost.
- Third-Party Updates & Policy Changes: Our warranty does not cover issues caused by official updates, policy changes, system overhauls, or price hikes implemented by the parent companies (e.g., Adobe, Canva, Microsoft). If the parent company changes their subscription rules, extends timeframes, or restricts access globally, Trusted Subscription BD cannot be held liable, and warranties will be voided for those specific events.
5. “Lifetime” Product Warranty Limitation
- 1-Year Support Cap: To maintain fair and sustainable business practices, any product or subscription sold or marketed as “Lifetime” comes with a strictly enforced maximum warranty and support period of 1 (one) year from the date of purchase.
- Why we do this: Digital ecosystems change rapidly. We want to ensure we fulfill our commitments perfectly without creating open-ended, indefinite liabilities. After 1 year, we consider our service obligation for a “lifetime” product fully complete.
6. Shared Account Rules & User Conduct
- No Modifications: For shared subscription accounts (like Netflix screens), you are strictly prohibited from changing the login email, password, billing details, or other users’ profiles.
- Violation of Rules: If you attempt to alter account details, your subscription will be immediately terminated without notice, and no refund or replacement will be provided.
7. Intellectual Property
All website content, logos, and promotional materials belong to Trusted Subscription BD. The brand names and logos of the digital products we sell (e.g., Canva, Adobe, Netflix, Spotify) are the intellectual property and registered trademarks of their respective owners. We operate as an independent reseller.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page.
9. Contact Us
If you have any questions about these Terms, please reach out to us:
- Website: trustedsubscriptionbd.com
- Email: trustedsubscriptionbd@gmail.com
- Support: Contact us via our official WhatsApp or Facebook page.